Business Coaching combined with Business Consulting
This is where Mariane comes into her own. Over the last 15 years Mariane has been helping owner managed businesess to deal with the complexities of growth, the challenges of cash flow, a growing staff complement and many other issues facing entrepreneurs that they did not realise they had signed up for when they started their business with stars in their eyes.
Mariane combines her skills as an accountant, her consulting skills in organisational design and her coaching skills in people management to give her clients a comprehensive solution. It is seldom that one would find all these skills in one service provider. Refer to Mariane’s profile for more details on her wide experience.
Owner Managed Businesses
“What must I do first?” This is the often desperate wail of the small business owner.
Someone who runs their own business finds themselves being the marketer, the manager, the finance department and the operations manager all rolled into one. Just because a business is small, does not mean that those tasks do not need to be done, and done properly. Trying to be all things to all people can often result in feelings of frustration and failure.
In his book The E-Myth Michael Gerber suggests that you create an organisation chart for your business. Once this is done, and you have a clear picture of the main areas that need attention, you can allocate or outsource tasks based on your staff and funds availability. Perhaps you need a CFO, but you can only afford a bookkeeper. Or maybe you need an MBA consultant who understands the challenges of small business but you are not able to locate one.
Who can you turn to who understands small businesses, can interpret the figures and work with your dreams and help you to reach the next level of business success?
I am an accountant, but I’m not just an accountant. Unlike many other accountants, I balance your year-end books and your tax return but I will also interpret them for you and use those figures to help you make good decisions about your business. In this process, I use coaching. Unlike traditional business consultants who arrive with their MBAs and other qualifications and TELL the business owner what to do, I work WITH you, providing you with tools that you can use in the future to solve your business problems yourself.
I provide my clients with a “just-in-time” MBA. In other words, I assess what information they need to solve the “now” problem. Based on my years of experience academic research, I produce a short module of information that I know they will read, or a model that I set up and explain to them and off they go. Clients get to where they need to go quickly and without stress.
In the normal cycle of growth, the success of this cycle leads to the challenges of how to approach the next level. The relationships that I have with many of my clients have been in place for several years which is important for a full understanding of your business’s changing needs. The benefits of appointing a resource like me, is that you have someone who is interested in the wellbeing of your business, not just in your SARS requirements and year-end figures. I understand the needs of small business owners and can help you overcome hurdles that seem insurmountable on your own.
Coaching for Personal Development
There are many definitions of coaching. For each coach their own methodology evolves from their personal life experience combined with their coach training. One-0n-one coaching sessions are powerful when the client has a clear objective especially regarding personal development or leadership skills.
Within an organisation the power of coaching can be leveraged by coaching a group at the same time. That will include one-on-one coaching as well as group sessions that explore knowledge and solve system issues.
Definitions for one-on-one Coaching
Who is client
The individual coaching client is someone who wants to reach one or more of the following: a higher level of performance, learning, or satisfaction. The client is not seeking emotional healing or relief from psychological pain.
How service is delivered
Coaches and clients arrange the schedule and means of contact (e.g., in person, by phone, or via e-mail) that serve them both. They are not constrained to follow a standardized schedule or means of contact.
The relationship in coaching
A coach relates to the client as a partner. A coach does not relate to the client from a position of an expert, authority, or healer. Coach and client together choose the focus, format, and desired outcomes for their work. The client holds responsibility for creating and maintaining these.
Confidentiality
All information is completely confidential. Coaches subscribe to a code of ethics that binds them to the highest ethical code. Coachees are free to talk about their experiences and content, the coach is not.
Relationship to psychotherapy
Coaching can be used concurrently with psychotherapeutic work. It is not used as a substitute for psychotherapeutic work.
Advice
Advice, opinions, or suggestions are occasionally offered in coaching. Both parties understand that the client is free to accept or decline what is offered and takes the ultimate responsibility for action. The coach is not discouraged from offering advice, opinions or suggestions on occasion.
Relationship
Relationship is the foundation of coaching. The coach and client intentionally develop a relationship which is characterized by a growing and mutual appreciation and respect for each other as individuals. This relationship is not an adjunct to or byproduct of the coaching. Nor is it based on the client’s position or performance.
Scope
The scope of a coaching assignment will be set either by the client, or in the case where a third party is paying for the coaching, by agreement between the third party, the client and the coach. Most coaching assignments have specific outcomes and objectives clearly defined at the beginning of the process. Experience has shown that these often change as more information becomes available so flexibility in both coach and client is required.
Ongoing impact
Coaching is designed to provide clients with a greater capacity to produce results and a greater confidence in their ability to do so. It is intended that clients do not leave coaching with a perception that they need to rely on a coach in order to produce similar results in the future.
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