“What can I expect in return when I invest in coaching?” Unlike engineering or production, the figures are not that easy to predict or measure with instruments. It depends on how much unrealised potential you believe exists and how committed you are to releasing it. If you want a crystal ball of the future and guarantees of returns, you close down the possibilities of what could emerge.
This is best illustrated with a case study. In a recent coaching assignment, 8 branch managers were selected for coaching. During the coaching process one branch manager, let’s call him Jeff, asked a sales manager where a certain sales representative, Zodwa, was. His only reply was that she had absconded. Jeff was uncomfortable about the reply and visited the Zodwa at home, only to find her severely beaten and abused by her husband. Jeff arranged a meeting with the husband to explain the whole process the job entails. The husband was worried that his wife would have an affair and leave him. Jeff asked for some time to work with the representative and to give it one more chance. Jeff mentored and paid special attention to the Zodwa and within a month she was earning R16000.00 in commission. The business this one representative generated paid for the whole coaching assignment.
This case illustrates that there was no way we could have predicted that scenario in our ROI discussions up front. Coaching creates the space for solutions to evolve but we are awake and aware enough to respond in a new way. ROI with coaching depends on you. Coaches provide the stimulus for extraordinary things to happen.
“Wow Themba, what a beautiful new car! It looks like you are doing really well. Share your secret. Have you got yourself a rich boyfriend or is you dad feeling kind”
“No Way. I bought this myself. I really worked hard on the recent Biframe project and showed that I can do more that what my job is. I have been included on the permanent project team and the best thing is that I got an increase. So it is no secret, I am going places”
“But why can’t I also get ahead. I work hard, but I seem to be swimming through mud.”
“OK. I did not tell you everything. I read an interesting article on mentoring and I followed some of the recommendations and it has really helped. Here are some of the things I learnt’” Read more
BUSINESS & EXECUTIVE COACHING – One of those “airy fairy” fads or a means of moving from ordinary to extraordinary?
Through Coaching, a person can realise their true potential by following a process of uncovering and then eliminating destructive behavioural and thinking patterns in their life – and doing this in a fully supportive, caring and inspirational environment.
Going through a coaching process however is not a soft and fluffy process. It requires hard work and commitment from both the coach and coachee. One coach defined a coach’s job as kick-starting the next phase of your life.
Coaching traditionally takes place as one hour face-to-face sessions but is developing to meet the needs of our modern world and includes telephone, on-line video, email and the multitude of electronic communication options. Read more
This is the first entry on the blog of my new website http://mybusinesscoach.co.za/. I am really excited by the possibility of developing the online presence of my business.
The entire process to get here has been really simple and that is definitely due to the wonderful plug and play website building tool that has been specifically developed for coaches. The system is called Coaches Central and it takes all of 5 minutes to get you and your business online.
You can check out the Coaches Central website for more information – http://coachescentral.co.za/